Company Information
La Valette Boutique
2 Rue de la Valette
30700 Sanilhac-Sagriès
France
SIRET: 10428652100018
Contact: bonjour@lavaletteboutique.com
1. Booking & Payment
All bookings are subject to availability. A reservation is confirmed only after full payment or the agreed deposit is received. Payment is processed through Lodgify's secure payment gateway.
2. Check-in & Check-out
Check-in: from 17:00. Check-out: by 10:00. Early arrival or late departure may be available on request and is not guaranteed.
3. Cancellation Policy
More than 30 days before arrival: full refund minus €50 administrative fee.
30 to 14 days before arrival: 50% refund.
Less than 14 days before arrival: no refund.
We strongly recommend travel insurance to cover unforeseen circumstances.
4. Damage & Liability
Guests are fully responsible for all damage caused during their stay, whether through negligence, misuse, or failure to follow house rules.
Immediate reporting requirement: If anything is not working, broken, or damaged — please report it directly to Charlotte Casanas during your stay, not after check-out. Any damage reported after departure will still be assessed and the costs charged accordingly.
We reserve the right to charge the payment method on file for repair costs, replacement, excessive cleaning, or policy violations. Where costs exceed the security deposit, the guest remains liable for the outstanding amount. Where possible, please provide a description and photos when reporting damage.
5. House Rules
No smoking inside the apartments. No parties or events without prior agreement. Quiet hours between 22:00 and 08:00 out of respect for neighbours. No pets. Maximum guest numbers per apartment must not be exceeded.
6. Pets
Pets are not accepted at La Valette Boutique. This policy ensures the property remains in good condition for all guests.
7. Children
La Grande Valette: up to 2 children (under 5 stay free). La Maison: up to 4 children. La Petite Valette: adults only (2 guests maximum).
8. Tourist Tax
French tourist tax ("taxe de séjour") is charged per adult per night according to current regional rates and collected on arrival.
9. Force Majeure
We are not liable for events beyond our reasonable control (natural disasters, government restrictions, utility failures, etc.). In such cases we will work with you to reschedule or refund where possible.
10. Applicable Law
These terms are governed by French law. Disputes will be resolved by the competent courts of Nîmes, France.
Last updated: July 2026